Privacy Policy
Overview
This Privacy Policy describes the information collected by ESB Oyun Hizmetleri A.Ş. (“pangeavr”, “we,” “us” or “our”) through our vr games and website and how we use that information.
We Collect Limited Information with VR Games
When you download and use our vr games, we don’t require you to provide any information and we don’t collect any information about you or your device, except we collect:
(i) non-personal information about the duration the mobile application is used and how it is used, such as the screens viewed and actions taken within the vr games, which is used solely to enhance and improve VR Games
(ii) crash reports - debug information that will help us identify and resolve root cause of any crashes that make it to a public build.
(iv) feedback - we allow users to provide feedback. If the user doesn’t pass the age gate, then we continue allowing access to the rest of the content, but without prompts for feedback. While providing feedback, you can optionally add your email id so that we can get back to you about your feedback and support you. We use this email id and other Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. (v) pangeavr may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at support@pangeavr.com. (vi) By accepting these conditions, the User consents to their volunteered information being used by pangeavr for marketing purposes. pangeavr may use their personal information to send the User newsletters or offers related to their products and services via e-mail, SMS, apps or social media. If the User no longer wishes to receive advertisements, newsletters or offers they can always, free of charge, contact pangeavr’s customer service department to opt out, or opt out through the marketing messages received from pangeavr.
We Comply with GDPR
We collect minimal personally identifiable information from parents on our website or our apps, only if they volunteer. We do not show third-party advertisements. The User has the right to demand access to their own data, rectification of deficient personal data and deletion of unnecessary personal data by writing to us at support@pangeavr.com. The controller of data registered is Pangea VR ESB Oyun Hizmetleri A.Ş.Beşiktaş, Istanbul. For a GDPR compliant version of the apps, please ensure you download or update to the most current version of our apps.
Third Party Advertisements
We do not show any third party advertisements, contextual or otherwise.
When You Request Support, You May Send Us Email
We allow users to contact us if they have support questions about use of our vr games. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
Cookies
When you visit our website, we may send cookies to your device that uniquely identify your browser. We use cookies to improve the quality of our service by storing user preferences and tracking usage information. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer.
Links to Third Party Sites
We may provide links and/or connections to third-party web sites or services from our website (we don’t allow third-party links within our vr games). We are not responsible for the privacy practices or content of these third-party sites.
We do provide a rate-us link within the app, but only for users passing an age-gate. Clicking this links to the app store, but no third-party website.
We may provide links and/or connections to third-party partner apps - but only for users passing an age-gate, only kid-friendly apps, and they will be clearly marked as an ad.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use your email address, we will notify you in advance of posting by email. Such modifications will become effective on the date set forth in the email.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or about how your data is handled, please send us an email at support@pangeavr.com.
This Privacy Policy describes the information collected by ESB Oyun Hizmetleri A.Ş. (“pangeavr”, “we,” “us” or “our”) through our vr games and website and how we use that information.
We Collect Limited Information with VR Games
When you download and use our vr games, we don’t require you to provide any information and we don’t collect any information about you or your device, except we collect:
(i) non-personal information about the duration the mobile application is used and how it is used, such as the screens viewed and actions taken within the vr games, which is used solely to enhance and improve VR Games
(ii) crash reports - debug information that will help us identify and resolve root cause of any crashes that make it to a public build.
(iv) feedback - we allow users to provide feedback. If the user doesn’t pass the age gate, then we continue allowing access to the rest of the content, but without prompts for feedback. While providing feedback, you can optionally add your email id so that we can get back to you about your feedback and support you. We use this email id and other Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. (v) pangeavr may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at support@pangeavr.com. (vi) By accepting these conditions, the User consents to their volunteered information being used by pangeavr for marketing purposes. pangeavr may use their personal information to send the User newsletters or offers related to their products and services via e-mail, SMS, apps or social media. If the User no longer wishes to receive advertisements, newsletters or offers they can always, free of charge, contact pangeavr’s customer service department to opt out, or opt out through the marketing messages received from pangeavr.
We Comply with GDPR
We collect minimal personally identifiable information from parents on our website or our apps, only if they volunteer. We do not show third-party advertisements. The User has the right to demand access to their own data, rectification of deficient personal data and deletion of unnecessary personal data by writing to us at support@pangeavr.com. The controller of data registered is Pangea VR ESB Oyun Hizmetleri A.Ş.Beşiktaş, Istanbul. For a GDPR compliant version of the apps, please ensure you download or update to the most current version of our apps.
Third Party Advertisements
We do not show any third party advertisements, contextual or otherwise.
When You Request Support, You May Send Us Email
We allow users to contact us if they have support questions about use of our vr games. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
Cookies
When you visit our website, we may send cookies to your device that uniquely identify your browser. We use cookies to improve the quality of our service by storing user preferences and tracking usage information. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer.
Links to Third Party Sites
We may provide links and/or connections to third-party web sites or services from our website (we don’t allow third-party links within our vr games). We are not responsible for the privacy practices or content of these third-party sites.
We do provide a rate-us link within the app, but only for users passing an age-gate. Clicking this links to the app store, but no third-party website.
We may provide links and/or connections to third-party partner apps - but only for users passing an age-gate, only kid-friendly apps, and they will be clearly marked as an ad.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use your email address, we will notify you in advance of posting by email. Such modifications will become effective on the date set forth in the email.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or about how your data is handled, please send us an email at support@pangeavr.com.